FAQ

Do you have any questions about the French Muséum national d’Histoire naturelle? Before contacting us, you might find it helpful to look at our Frequently Asked Questions (FAQ).

  • How do I get to the Jardin des Plantes or any of its sites?

    The official address of the Jardin des Plantes is 57, rue Cuvier, Paris 5th arrondissement, but you can also enter the Jardin via the following addresses:

    • 36, rue Geoffroy Saint-Hilaire
    • 40, rue Geoffroy Saint-Hilaire
    • 47, rue Cuvier
    • 2, rue Buffon
    • 10, rue Buffon
    • 18, rue Buffon
    • Place Valhubert

    If you want to come by Metro or RER, the nearest lines are:

    • 5 (Gare d’Austerlitz station)
    • 7 (Jussieu or Censier Daubenton stations)
    • 10 (Gare d’Austerlitz or Jussieu station)
    • RER C (Gare d’Austerlitz station)

    The buses operating in the area surrounding the Jardin des Plantes are:

    • 24
    • 57
    • 61
    • 63
    • 67
    • 89
    • 91

    If you’re coming by train, the nearest stations are:

    • the Gare d’Austerlitz
    • the Gare de Lyon
  • What services are available at the Jardin des Plantes and any of its sites?

    Reception centres:
    The two Jardin des Plantes reception centres are in the Jardin on the Place Valhubert side (Seine) and in the Grande Galerie de l’Évolution. Reception staff are available to answer any questions you may have. You will also find all the information you need to visit the Jardin, the Galleries, the Ménagerie and the Grandes Serres du Jardin (Jardin des Plantes 4-monthly programme, flyers, etc.). The Grande Galerie de l’Évolution reception centre is closed on Tuesdays, the day the Galleries are closed.

    Stopping for a rest or a picnic:
    Picnic tables are available in the Jardin (Place Valhubert side) for groups and individual visitors, and in the Ménagerie (admission ticket required). Two lawns are available for visitors to use - along the railings (Place Valhubert/Rue Buffon side) and along the greenhouses. The other lawns are out of bounds.

    Restaurant:
    The Les belles plantes restaurant is situated within the Jardin des Plantes (closest entrance: 47, rue Cuvier). Information on 01 40 79 80 72 or on the website www.restaurant-lesbellesplantes.com (private dining by request).

    Fast food:
    There are three fast food stands in the Jardin: Place Valhubert, in the Ménagerie and near the Grandes Serres.
    There is a café area on the 1st floor of the Grande Galerie de l'Évolution, entry with admission ticket only (from 10am to 5pm, closed on Tuesdays). Information on 01 40 79 39 43.

    Shops:
    There are 3 shops on the Jardin des Plantes site, one in the Grande Galerie de l’Évolution, in the hall on the right, one in the Galerie d’Anatomie comparée et de Paléontologie in the reception area on the left and one inside the Ménagerie. You can enter the first two without an admission ticket, but you must have an admission ticket for the Ménagerie to enter the third. All of these shops are open during the normal opening times of the Galleries and the Ménagerie.

    Lockers / Cloakrooms:
    Lockers are available for visitors in the Grande Galerie de l’Évolution and in the Galeries d’Anatomie comparée et de Paléontologie. Please go to the reception desks!

    Group tours:
    You can contact our booking service by calling 0826 10 42 00 (0,15 euros incl.VAT/min) or by e-mailing this address: museum@cultival.fr

  • What are the visitor rules at the Jardin des Plantes and any of its sites?

    Photographs inside the Galleries
    Photographs are allowed in the Galleries, but without a tripod or flash in order to protect the specimens on display. If you want to take photographs in a professional capacity, please submit a request at tournage@mnhn.fr

    Prohibited activities in the Galleries
    The objects on display in the Galleries (skeletons, stuffed animals) are easily damaged. The following activities are prohibited there: flash photography, smoking, touching or damaging the objects on display, riding scooters, eating and drinking.

    Prohibited activities in the Jardin des Plantes
    The natural and architectural heritage of the Jardin des Plantes and the Galleries is easily damaged. Visitors are requested to behave appropriately.
    The Jardin des Plantes is a botanical garden: the lawns, trees and flowers are alive and easily damaged. In the Jardin des Plantes and the open spaces, the following activities are prohibited: cycling, walking your dog, feeding the birds, walking on the lawns, listening to music with a hi-fi system, rollerblading or skating, playing football and picking the flowers.

    Nature Festival at the Jardin des Plantes © MNHN - JC Domenech, par Jean-Christophe Domenech

  • How do I get to the Parc Zoologique de Paris?

    The Parc Zoologique de Paris does not have parking facilities nearby. In the interests of sustainable development and convenience, we recommend that our visitors use public transport.
    However, to make it easier and cheaper for motorists to get here, the Parc Zoologique has negotiated special parking rates with its partners in the 10 car parks close to the Parc. After you have parked in one of these car parks, you can travel to the zoo quite easily in just a few minutes on the metro, bus or tram.

    To book your parking space in advance and enjoy reduced parking fees, go to the online booking centre at parkingsdeparis.com

    For further information about public transport, please look at the "Getting here" page on the Parc Zoologique de Paris website.

    There are Vélib and Autolib stations in front of the park entrance on the Avenue Daumesnil.

    Parc Zoologique de Paris website

  • What services are available at the Parc Zoologique de Paris?

    A wide range of services is available:
    1 restaurant open every day: Le Zarafa (salad, pizzas, burgers and sweet snacks) ; 1 restaurant open only in July and August for lunch: Le Siam with a bistro menu ; 2 fast-food stands dotted along the trail and open seasonally ; 3 vending machine with cold and hot drinks and snacks ; 2 picnic areas and a rest area ; A souvenir shop ; A booking service (for guided tours and workshops) ; Rest areas (nearly 100 benches) ; Wheelchair loan ; Toilets and baby-changing facilities ; Stroller loan ; Mobile apps.

    Parc Zoologique de Paris website

  • How do I get to the Musée de l’Homme?

    The Musée de l’Homme is situated at 17, place du Trocadéro in the 16th arrondissement of Paris. The nearest metro station is "Trocadéro" (lines 6 and 9).

     

    Metro / RER

    Lines 6 & 9 stop at Trocadéro, exit at "Avenue Paul Doumer – Musée de l’Homme"

    Bus

    • Lines 22 & 32 stop at Scheffer and Trocadéro.
    • Lines 30 & 63 stop at Trocadéro.
    • Line 72 stops at Pont d’Iéna (short walk through the Trocadero gardens)

    River shuttle

    Batobus, Bateaux parisiens and Vedettes de Paris stop at the Eiffel Tower.

    Car

    Parking available at Kléber-Longchamp parking lot, 67 avenue Kléber - 265 spaces including several reserved for the disabled. Height of vehicles must not exceed 1.90m.

    Parking is available for the disabled near the museum:

    • 1 space on rue Benjamin Franklin;
    • 1 space on avenue d’Eylau;
    • 5 spaces on avenue Kléber;
    • 1 space 2 Avenue Paul Doumer
    • 1 space 6-8 Avenue Georges Mandel
    • 6 spaces on avenue du Président Wilson.

    Taxis are available on the opposite side of the esplanade on avenue d’Eylau.

    For further information about public transport or car parks near the Musée de l’Homme, please go to the Musée de l’Homme website and look under the "Getting here" heading.

    Musée de l’Homme website

  • What services are available at the Musée de l’Homme?

    The Musée de l’Homme has a full range of services to make your visit comfortable and convenient:

    • a reception centre
    • a restaurant
    • a cafeteria
    • a souvenir and book shop
    • lockers/cloakrooms
    • toilets
    • two baby-changing tables
    • wheelchairs
    • First Aid

    To find out more about the services at the Musée de l’Homme, please go to the Musée de l’Homme website and look under the "Services" heading.

    Musée de l’Homme website