FAQ & Contact

Do you have any questions about the French Muséum national d’Histoire naturelle? Before contacting us, you might find it helpful to look at our Frequently Asked Questions (FAQ).

The Muséum

Museums, gardens, zoos

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You can contact our teams with this form. We invite you to carefully select the profile options and the type of question to ensure that the processing period for your request is as short as possible.

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The information collected is intended for the Muséum national d’histoire naturelle (MNHN). It is collected and used as part of the Muséum’s filming and photography activity. The recipients of your data are the Development management team, the Digital Content service, and the Logistics and Security management team at the MNHN, as well as potential external providers. No data is transferred outside of the European Union. The MNHN conserves your data for a period of 5 years after the end of the contractual relation. If your request is not followed up, your data will be deleted.

In compliance with the applicable regulation on personal data protection, you have the right to access, rectify, oppose, limit the processing of and delete any data concerning you. You also have the right to portability to request the transfer of your data when this is possible. You can give instructions as to what should be done with your data after your death. These rights can be exercised by sending either an email to webedito [@] mnhn.fr, or a letter to the address: Muséum national d’Histoire naturelle, Direction du développement, 57, rue Cuvier  - CP 24 - 75005 PARIS. Please provide your surname, first name and postal address and include a copy of the front and back of your identity document. If you are experiencing difficulties in managing your personal data, you can file a complaint with CNIL.